Offshore Operations & Delivery Coordinator
- Cod3m Consultancy
- 3 - 6 years
- Coimbatore
- 1 day ago
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Job Description
Job Title: Offshore Operations & Delivery Coordinator
Location: India (Remote/Onsite as required)
Reports To: Director & Respective On-Site Managers
Company: Cod3m Projects (In collaboration with NVTP)
Role Summary:
We are seeking a detail-oriented and proactive Offshore Operations & Delivery Coordinator to manage Cod3ms operational and delivery responsibilities in collaboration with NVTP. This role requires close coordination with finance, HR, project managers, and technical teams, ensuring timely invoicing, accurate account alignment, IT asset management, Salesforce admin support, effective team coordination, and recruitment support.
Key Responsibilities:
Finance & Invoicing
- Prepare and raise salary invoices from Cod3m to NVTP in coordination with the finance team.
- Collaborate with the CA team to ensure accurate financial reporting and payment processing between Cod3m and NVTP.
Account Management
- Maintain, track, and reconcile financial accounts related to Cod3ms services for NVTP.
- Ensure monthly and quarterly financial records are aligned and audit-ready.
Team Coordination & Management
- Serve as a key point of contact for managing the offshore India team.
- Act as a Scrum Master for offshore teams, ensuring agile practices are followed and facilitating sprint planning, reviews, and stand-ups.
- Coordinate communication between offshore resources and on-site project managers to ensure timely project deliverables.
IT Asset Management & Salesforce Admin Support
- Maintain inventory of IT hardware and software assets allocated to offshore employees.
- Work with internal teams to ensure proper asset allocation, tracking, and lifecycle management.
- Perform Salesforce administrative tasks such as mass uploads, user creation/deactivation, data maintenance, permission set updates, and routine hygiene activities.
- Support team requests for Salesforce data reports, dashboard configuration, and access management.
Recruitment & Resourcing
- Lead Level 1 screening and interviews for offshore roles including Salesforce professionals, Account Representatives, Marketing Specialists, and other functional roles.
- Evaluate candidates and provide recommendations to respective hiring managers.
Requirements:
- Bachelors degree in Business Administration, Operations, Finance, or a related field.
- 36 years of experience in operations coordination, finance support, or project delivery roles.
- Strong understanding of agile methodologies and Scrum practices.
- Proficient in tools like Excel, Jira, Confluence, and Salesforce (preferred).
- Excellent communication and organizational skills.
- Ability to work independently and manage multiple responsibilities simultaneously.
Preferred Qualifications:
- Prior experience managing or coordinating offshore teams.
- Familiarity with IT asset management processes.
- Hands-on experience with Salesforce administration tasks.
- Exposure to international stakeholder collaboration.
Employment Type: Full-Time
Compensation: As per industry standards
Start Date: Immediate
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: Cod3m ConsultancyLocation(s): Coimbatore
Keyskills: Inventory Management Hiring Salesforce Administration Financial Operations Operations Management Client Relationship Management Business Operations Documentation And Compliance Logistics Management Supply Chain Operations Procurement Management Onboarding
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