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Bmc Helix Operations Management(bhom) Consultant @ BMC Software

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 Bmc Helix Operations Management(bhom) Consultant

Job Description

AMS Consultant -The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/go-live services for enterprise software solutions throughout for BMCs worldwide customers. The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, integrations simultaneously.

Skills/Experience:

  • Candidate must possess a Bachelors Degree.
  • Should have 5-7 years of IT experience.
  • Should have worked in Applications Managed Services and Consulting Services environment
  • Extensive experience in the implementation, administration and configuration of BMC BMC Helix Operations Management (BHOM) /TSOM Application Support, Administration, Integrations and, Customizations
  • Excellent in troubleshooting BHOM/ TSOM applications, integrations, customizations.
  • Extensive experience maintaining BHOM /TSOM within a high distributed complex environment.
  • Excellent organization and communication (both written and oral) skills
  • Able to work both autonomously and in teams
  • Self-starter and good decision-making skills
  • Strong analytical skills with a methodical approach to fault resolution
  • Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage.
  • Good knowledge of Cloud Technologies, networking, and database concepts
  • Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
  • Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
  • Effective communication skills in English (verbal and written).
  • Willing to work in shifts, weekend and on-call support will be required.

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Head - Network Operations
Employement Type: Full time

Contact Details:

Company: BMC Software
Location(s): Mumbai

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Keyskills:   Operations Management TSOM Application Support Cloud Technologies BMC Helix Operations Management BMC ITIL framework

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BMC Software

Company DetailsBMC Software