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Customer Support Executive @ Ltimindtree

Home > Voice / Blended

 Customer Support Executive

Job Description

Job Description:

Strong communications skills Excellent spoken and written English communication skills. Effective, polished interaction with customers to gather information quickly

explain customer responsibilities in resolving issues

communicate next steps and status; and inspire confidence. Demonstrable troubleshooting skills. Cross-team collaboration.

Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).

Technical aptitude is sufficient to develop an understanding of the Azure Platform and architecture. Online Account/Login troubleshooting skills.

Exploratory learning skills. The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Ltimindtree
Location(s): Hyderabad

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Keyskills:   Technical Voice Process Voice Process Us Voice Process International Voice Process

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Ltimindtree

[NSE: LTIMindtree] is a global technology consulting and digital solutions LTIMindtree company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 75...