Customer Support Executive @ Teleperformance

Job Description

For Teleperformance is hiring for Gurugram location!!!

Opening for International Non Voice

If interested please contact Hr Barnali at 7384484*** with keyword "Gurgaon"

Responsibilities :

• Provide resolution and retain the customers and convince to purchase new products
• Manage chat ensuring seamless connections and minimal disruptions
• Troubleshoot technical issues, billing queries and escalate when necessary
• Maintain confidentiality and adhere to company policies

Requirements:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Undergraduate/ Graduate both can apply
• Freshers can apply
• Ready to work in the rotational shifts( Night shifts)

what we offer:

• Opportunities for career growth and advancement
• Paid training
• Permanent Job
• cabs provided pick and drop

Preferred Candidates;

• Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence)
• Should be tech savvy and smart
• Should be able to convince and retain customers, B2C skills, upselling , cross selling and able to handle customers.
• Preferred candidates having previous sales, upselling and cross selling experience.
• Preferred candidates from CBSE board, btech, bsc, bca, ba , bcom.

Salary- 23k inhand

Interested candidates can contact and share their CV in whatsapp and mention keyword "Gurgaon" at 7384484***

Please register in the below link to get further job updates.

https://myhrms.teleperformancedibs.com/TPRecruitementRegistration

HR Barnalie

7384484***

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Keyskills:   Inbound Process international bpo customer support voice process Customer Care fluent english us calling customer service blended process us process chat support Voice Support Chat Process csa cse email support non voice