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Change Manager @ Capco

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 Change Manager

Job Description

  • Develop / support development of change management strategy and approach in alignment with the assigned Programme, departmental and organizational goals.
  • Keep abreast of all change activities within the department and identify possible dependencies/impacts to the assigned programme.
  • Identify all stakeholders impacted by change management activities and deliverables.
  • Embed early into design and solution discussions to effectively engage and gather business impacts from relevant stakeholders.
  • Produce BIA report to qualify and quantify impacts, work with stakeholders to design solution/mitigation solution and work on effective communication of the Business Impact to the wider teams.
  • Define Business Readiness Plan items to mitigate impacts identified in the BIA, and manage implementation/closure of BRP items
  • Create and socialize communication plans to keep stakeholders informed of ongoing and upcoming changes and the impacts thereof
  • Create and deliver accurate and engaging communications materials to fulfil the communications plan across available channels (Bridge, email, briefing packs, media, etc.)
  • Leverage on involvement from BIA and its mitigation/solution to effectively develop the appropriate training for impacted stakeholders.
  • Identify training needs, support training material development and Deliver training (where required)
  • Support impacted businesses with data and information to be able to adopt the change smoothly
  • Build detailed knowledge of the change; act as a change champion on the ground to impacted functions throughout the implementation and during post-live support Adhere to the internal controls of the assigned programme through effective governance.
  • Represent the assigned programme in various GBO Governance Forums.
  • Improve on current existing change management framework as agile delivery, new ways of working, new ways of learning in the bank matures over time
  • Inculcate best practices on the projects worked upon into Ways of Working with fellow Change & Delivery Managers to ensure cooperation and standardisation across the CC Delivery Platform/Programme.
  • Own the completion of Change risk assessments for the assigned program.

Job Classification

Industry: Banking
Functional Area / Department: Strategic & Top Management
Role Category: Strategic Management
Role: Strategic Management - Other
Employement Type: Full time

Contact Details:

Company: Capco
Location(s): Chennai

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Keyskills:   Training Delivery excellence Change management Management consulting Banking Agile Manager Technology Consultancy Management Financial services

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Capco

Capco Technologies Pvt Ltd