Hiring Travel Agent || Airline Process (bpo / Customer Service)
- NLB Services
- 0 - 5 years
- Noida, Gurugram
- 2 months ago
- Email to a friend
- Report this job
Job Description
We are hiring Travel Agents for a leading Airline Process!
If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account.
Roles & Responsibilities:
- Assist customers with flight bookings, cancellations, rescheduling, and queries.
- Handle inbound/outbound calls and email support for airline-related concerns.
- Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc.
- Provide accurate and timely information to ensure customer satisfaction.
- Work in rotational shifts with rotational week-offs.
Candidate Requirements:
- Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred).
- Good verbal and written communication skills.
- Comfortable with rotational shifts.
- Both graduates and undergraduates can apply.
- Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus.
Perks & Benefits:
- Competitive salary
- 5 days working
- One side cab facility
- Exposure to a premium airline account and global clientele
- Career growth opportunities in the travel & aviation domain
How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( po*********i@nl****h.in )
Note: Immediate joiners or candidates with a short notice period will be preferred.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: NLB ServicesLocation(s): Noida, Gurugram
Keyskills: Airline Process Customer Service Passenger Handling IATA Ticket Booking Rescheduling Amadeus International Ticketing Travel Agent Activities Domestic Ticketing Reservation Travel Process PNR GDS Refunds Sabre Cancellation Airline Ticketing Galileo Air Ticketing
Similar positions
NLB Services
NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of so...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in