Customer service ( accounting domain )
- FOX Data Tech Fzco
- 1 to 5 Yrs
- Chennai
- 18 days ago
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Job Description
- Job Title: Customer Support Executive Location: Chennai Shift : UK Shift timings ( 12:30 pm to 10:30 pm ) Skills: excellent communication, accounting, voice process, customer handling, collection Job Overview: We are seeking a dedicated and experienced customer support executive to handle the operations of our housing units, ensuring a high standard of living for our tenants. The ideal candidate will manage the maintenance team, coordinate repairs, and ensuring all repairs are completed efficiently. Key Responsibilities: Receive tenant maintenance calls and listen to their concerns professionally. Assess the issue and provide tenants with an estimated resolution time. Ensure timely resolution of maintenance issues reported by tenants. Keep track of maintenance requests and ensure quality repair work. Follow up with tenants to confirm if the issue has been resolved satisfactorily. Maintain clear records of reported issues, actions taken, and resolution times. Requirements: Strong communication skills to handle tenant interactions professionally Strong basic accounting knowledge Ability to coordinate teams and prioritize tasks effectively. Problem-solving skills to assess maintenance issues and provide clear information. Minimum 1+ year experience in international voice processing. Job Type: Full-time Benefits: Leave encashment Paid sick time Schedule: UK shift Application Question(s): Do you have experience in UK based voice processing How many years accounting experience do you have Language: English (Required) Hindi (Preferred) Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Finance / Accounts / TaxFunctional Area: Not SpecifiedRole/Responsibilies: Customer service ( accounting domain )Contact Details:
Company: Advice AccountsLocation(s): Chennai+ View Contact
Keyskills: accounting voice process customer handling collection
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