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QA Manager - Automation @ Anchanto Services

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 QA Manager - Automation

Job Description

About Anchanto
Anchanto is a global enterprise SaaS company whose Cloud and AI products power end-to-end e-commerce and logistics operations for some of the world s largest brands, 3PLs, and marketplaces. Our platforms process millions of orders across 70+ countries every month and we re still growing.
Role Overview
We re looking for a QA Manager - Automation to spearhead the automation strategy across multiple SaaS products and lead a high-calibre team of manual and automation engineers. You ll own the complete QA cycle from test-strategy design to production sign-off building scalable, reliable, and reusable automation frameworks that keep our customers shipping flawlessly at global scale.
Key Responsibilities:
Automation Leadership:
  • Define and drive the end-to-end automation roadmap (UI, API, DB, performance).
  • Select, extend, and standardise automation frameworks (e.g., Selenium, Testim , Cypress, Postman, Rest Assured, JMeter)
  • Ensure 80-90 % critical-path coverage through continuous test-suite evolution.
Technical Ownership:
  • Own QA deliverables for multiple cloud products in the e-commerce & logistics domain.
  • Review and approve test strategies, test plans, and code reviews for automated suites.
  • Balance manual v. automated effort; champion automation-first thinking.
Process & Quality Governance:
  • Champion Agile/Scrum, CI/CD, and shift-left testing practices.
  • Track quality KPIs test-coverage, defect leakage, MTTR and drive data-backed improvements.
  • Enforce STLC discipline in Jira, Confluence, and Xray / Zephyr.
People Management:
  • Lead, mentor, and performance-manage a 10-15-member QA team (5 + yrs managerial experience).
  • Upskill engineers on coding standards, design patterns, and best-practice automation.
  • Conduct regular 1:1s, feedback loops, and career-pathing.
Cross-Functional Collaboration:
  • Partner with Product, DevOps, and Engineering leads to integrate quality gates into every stage of SDLC.
  • Represent QA in release go/no-go decisions and post-mortems.
Required Skills & Experience
  • 12+ Years of automation QA experience with at least 5 + years in automation leadership.
  • Proven expertise in e-commerce, warehousing, or logistics domains.
  • Deep understanding of STLC, SDLC, Agile/Scrum , and CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar).
  • Hands-on proficiency in Java / JavaScript / Python for test automation, plus frameworks such as Selenium/WebDriver, Testim , or Cypress.
  • Strong experience in API automation (REST, GraphQL), database validation (SQL, NoSQL), Security testing and performance testing.
  • Fluent with defect-tracking and project-management tools ( Jira , Confluence).
  • Excellent analytical, communication, and stakeholder-management skills; comfortable working with global, distributed teams and across time zones.
  • Exposure to AI/ML-based test-optimisation tools or self-healing frameworks
Nice-to-Have
  • Certified ScrumMaster (CSM) or equivalent Agile coaching experience.
  • Knowledge of containerisation (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure).
  • Previous ownership of QA budgets, vendor selection, or tooling PoCs.
ISTQB certification

Job Classification

Industry: Internet
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Test Architect
Employement Type: Full time

Contact Details:

Company: Anchanto Services
Location(s): Pune

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Keyskills:   Automation Coding Project management Javascript Performance testing Agile Selenium SDLC SQL Python

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Anchanto Services

Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce Brands, Retailers, Online Sellers, SMEs, 3PLs, eCommerce enablers/Distributors manage & run highly succ...