Walk-in Wipro Hiring For Technical Support

Job Description

Wipro is hiring for below role.

Role: Technical Support Associate/ Help Desk Associate
Type: Voice ( Blended )
Company: Wipro
Education: Any Graduate/ Post Graduate
Shifts: Rotational (24/7)
Experience: 1-3 Years
CTC: 3.20 LPA
Key Responsibilities:
Identify, Assist and resolving basic technical issues.
Provide technical support via voice channels.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.Requirements:
Strong english communication and interpersonal skills.
Patience and problem-solving attitude.
Prior experience in customer service (Voice, Semi Voice, Blended) .
International customer calling experience will be an added advantage.
Immediate joiners

• Graduation Mandatory
• Two way transportation provided

Note: Please carry below document's.

1. Resume
2. Experience documents
3. Education documents
4. Aadhar Xerox

Interview Location: Wipro PVT Ltd, Kanchi Gachibowli Rd, Journalists Colony Phase 3, Phase 3, Gachibowli, Hyderabad, Telangana 500075.

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Keyskills:   Technical Support Voice Process BPO Customer Support Technical Voice Process Troubleshooting Voice Support International BPO