Junior Network & Infrastructure Support Engineer @ Diadem Technologies

Job Description

Diadem Technologies Pvt. Ltd. is a leading cloud service provider and web hosting company based in India, offering managed IAAS, PAAS, and DRaaS solutions to clients nationwide. With over two decades of experience, we are committed to providing innovative and scalable solutions for businesses, especially SMEs. Join our team and be a part of a dynamic organisation driving technology transformation.

Role Overview:
We are looking for a motivated and detail-oriented individual who wants to build a career in networking and infrastructure support. This role offers hands-on exposure to working with firewalls, switches, server hardware, and IT asset management in a live data center environment.

Key Responsibilities:
- Assist in basic configuration tasks on FortiGate firewalls (VPN, port forwarding, internet access rules)
- Support setup and cabling of network switches and servers
- Learn to configure RAID, access IPMI interfaces, and perform OS installations
- Maintain IT asset records and inventory of data center equipment
- Update documentation, network diagrams, and server logs under supervision
- Communicate with vendors and internal teams for hardware coordination and issue resolution

Must-Have Skills:
- Basic understanding of computer networking (TCP/IP, IP addressing, VLANs)
- Familiarity with concepts of firewall and switch usage
- Good communication skills and willingness to work in a structured environment
- Strong desire to learn and grow in data center and IT infrastructure support
- Attention to detail and basic documentation habits

Good-to-Have Skills:
- Exposure to FortiGate, Mikrotik, Cisco, or other network devices
- Hands-on experience in any server or network lab setup during coursework
- Any internship, project, or lab work in server deployment, RAID, or IPMI
- Basic scripting knowledge or Linux/Windows OS installation experience

Educational Qualification:
- Diploma or Bachelor's Degree in IT, Computer Science, Electronics, or a related stream
- Candidates who have completed a recognized networking course (e.g., CCNA, hardware networking diploma) will be given preference

Why Join:
- Great opportunity for early-career professionals to gain hands-on infrastructure skills
- Work alongside experienced network and infrastructure engineers
- Exposure to real-world data center operations, firewall and switch management
- Structured training, SOPs, and mentorship provided for growth

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Keyskills:   TCP Networking VPN Configuration Network Troubleshooting Firewall Configuration Communication Skills Linux/Windows OS installation