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Key Account Manager @ ICICI Bank

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 Key Account Manager

Job Description

About the role

At ICICI Bank, a Key Account Manager specializes in collaborating with CXOs and founders of fintech start-ups. The engagement revolves around delivering a 360-degree banking experience to these start-up entities, turbocharging our economy and society. In this entrepreneurial role, you get the opportunity to work across all the state-of-the-art banking products in terms of technology and novelty. Following the Banks philosophy of Fair to Customer, Fair to Bank the e-commerce ecosystem team gives you the opportunity to work with and manage some of the largest and fastest-growing internet companies in India to provide banking products and solutions for them, their employees, their vendors, their sellers, and their customers. In addition to working with some of the largest unicorns and having access to top start-up founders and senior management, it will also give you cross-functional exposure to multiple products across the Bank, group companies, and affiliates.

driving revenue, while keeping NPS at the core of your engagement and following the Banks philosophy of Fair Customer, Fair to Bank.
Key Responsibilities
Business Development

Explore opportunities directly with the corporate, including Deposits, Lending, Salary, Trade / Forex, CMS, Payments, Collections, and API Banking.

Customer Service

Create service excellence by collaborating with customers through their life cycle and offering suitable products and services based on their financial needs.

Partnerships

Facilitate co-branded promotions and co-created solutions to promote bank products. Facilitate co-branded promotions and co-created solutions to promote bank products.

Enlarge the portfolio

Constantly evaluate large e-commerce clients within mapped locations and leverage transactional, lending, and investment-led offerings to onboard new customers.

Customised Solutions

Collaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customized solutions.

Collaborate

Interact with product experts across verticals to offer innovative and customized solutions. Liaise with legal, compliance, operations, and technology in obtaining clearances.

Qualifications & Skills
Educational Qualification

MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of key account management across industries.

Synergize with Team

Willingness to work with various teams for on-ground support and deliver enablers as required.

Improvise

Develop suitable process in-line with the requirements of the customer and the solution that is being offered.

Market Sensing

Monitor and evaluate industry trends, customer drivers, and potential partnerships.

Communication skill

Good oral and written communication skills.

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: ICICI Bank
Location(s): Delhi, NCR

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Keyskills:   Key Account management Payments Collections business development account management API Banking

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