Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Process Associate @ Genpact

Home > Customer Success

 Process Associate

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate, Banking
Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols

Responsibilities
As part of the Mortgage services team, you will be required to:
   Ability to comprehend information/data set
   Ability to deliver work as per agreed accuracy service levels along with good efficiency
   Communication with onshore team for getting the resolutions on pending information
Qualifications we seek in you
Minimum qualifications
   Any graduate
Preferred skills 
   Ready to work on stretched working hours due to volume fluctuations
   Good comprehension & e-mail writing skills
   Decision making skills required
   Ability to analyze and observe things
   Interpersonal Skills
   Excel Skills Intermediate
   Take non scripted inbound & outbound calls
   Awareness of Microsoft office resources
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Genpact
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   service level accounts payable hr generalist activities law employee relations inbound production interpersonal skills pay outbound calling hrsd professional services accounting excel operations mortgage employee engagement recruitment outbound calling

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Travel Process- GDS / Amadeus- ctc upto 6.5 lpa

  • Asap Staffing
  • 1 - 6 years
  • Noida, Gurugram
  • 2 days ago
₹ .5-6 Lacs P.A.

Senior Customer Support & Success Associate

  • AstroVed
  • 2 - 5 years
  • Chennai
  • 2 days ago
₹ -4.25 Lacs P.A.

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | Sal 40 K ! Igt

  • Career Mission
  • 1 - 6 years
  • Noida, Gurugram
  • 5 days ago
₹ -6 Lacs P.A.

Customer Success Associate

  • Saffron Tech
  • 1 years
  • Delhi, NCR
  • 6 days ago
₹ 2-3 Lacs P.A.

Genpact

Genpact Deutschland