Process Associate Underwriting / Broker Technical Support Specialist @ Genpact

At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpacts AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team thats shaping the future,this is your moment

Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today.

Inviting applications forthe role of Process Associate Underwriting / Broker Technical SupportSpecialist 

Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. 

Responsibilities 

• Transaction processing for Broker support team (Wholesale ops) 

• Monitor and attend to requests via service platforms that require action in a timely manner 

• Responsible to comprehend, good customer service attitude to clearly articulate the resolution. 

• Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. 

• Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. 

• Operational support with multiple activities for client service teams 

• Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests 

Qualifications we seek inyou! 

Minimum Qualifications 

• Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written 

• Should understand Basics of Insurance (if experienced) 

• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. 

• Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) 

• Proficient in English language- both written (Email writing) and verbal 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

Preferred Qualification andExperience  

• Candidate having Broker (US P&C insurance) experience would be an asset 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

• Ability to work collaboratively as a key member of a team and independently with minimum supervision 

• Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure 

Why join Genpact?

* Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation

* Make an impact Drive change for global enterprises and solve businesschallenges that matter

* Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities

* Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day

* Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up.

Lets build tomorrow together

Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.