Software Support Analyst L3 @ BNP Paribas

The person will be part of GIS team located in Mumbai

A Deployment Manager is responsible for planning, coordinating, and executing the deployment of .NET applications and related software to various environments (development testing). This role ensures that deployments are smooth, efficient, and adhere to project timelines and quality standards.

Key Responsibilities:

1. Deployment Planning and Execution:

• Develop and maintain deployment roadmaps
• Execute application deployments across development, testing, staging environments.
• Ensure that deployments are performed in a timely manner with minimal disruption to business operations.
• Configuration Management:
• Manage and maintain configuration files and scripts necessary for application deployment.
• Ensure that configurations are consistent across different environments.
• Monitoring and Troubleshooting:
• Monitor deployed applications to ensure they are functioning correctly.
• Troubleshoot and resolve any issues that arise during or after deployment.
• Provide post-deployment support and handle any escalations.
• Documentation:
• Document deployment processes, procedures, and best practices.
• Maintain accurate records of deployment activities and outcomes.
• Collaboration and Communication:
• Work closely with development, QA, and operations teams to ensure seamless deployment processes.
• Communicate deployment schedules, changes, and issues effectively to all stakeholders.
• Communicate with the vendor technical team for the technical fix
• Compliance and Security:
• Ensure that all deployments comply with organizational policies and industry standards.
• Implement security measures to protect deployed applications and data.

Technical Skills:

Mandatory Skills:

Experience on application deployment of .NET applications

Knowledge on application architecture, servers, load balancer, database, NAS storage

Knowledge with Microsoft SQL Server

Knowledge of middleware tools MQ / Kafka API

Knowledge on SSL certificate installation on windows server, registering application as service

Knowledge on network connectivity protocols TCP, HTTP, HTTPS etc

Good to Have Skills:

Knowledge on query optimization and tuning related to database

Knowledge with CI/CD pipelines, including Jenkins, GitLab, Bitbucket, Artifactory, Fortify, and NexusIQ

Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes)

Soft Skills:

Communication and Collaboration:

Excellent communication skills to collaborate with vendors, stakeholders, and team members

Ability to plan, execute, and manage acceptance tests

Strong project management skills to coordinate infrastructure orders and deployments

Problem-Solving and Troubleshooting:

Demonstrated ability to diagnose and resolve technical issues

Analytical mindset to optimize database queries and improve performance

Adaptability and Learning:

Eager to learn new technologies and tools

Ability to work in a dynamic environment and adapt to changing priorities

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral written

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to manage / facilitate a meeting, seminar, committee, training

Ability to develop and adapt a process

Ability to manage a project

Analytical Ability

Education Level:

Master Degree or equivalent

Experience Level

At least 5 years