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Ntt Data - Hiring Freshers For Ar Caller @ Infor

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Infor  Ntt Data - Hiring Freshers For Ar Caller

Job Description

    Position's General Duties and Tasks

    In these roles you will be responsible for:

    • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
    • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
    • Analyzing medical insurance claims for quality assurance
    • Resolving moderately routine questions following pre-established guidelines
    • Performing routine research on customer inquiries.
    • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

    Requirements for this role include:

    • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
    • Any graduate
    • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
    • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
    • 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

     

    Interested candidates please share your resume to Vi**********a@nt****a.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Ntt Data - Hiring Freshers For Ar Caller

Contact Details:

Company: Ntt Data Information
Location(s): Chennai

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Keyskills:   international voice process denials medical billing bpo voice process voice support freshers

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Infor

Greetings from NTT DATA! At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hirin...