Field Engineer
- Genpact
- 0 - 5 years
- Bengaluru
- 13 days ago
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Field Data Engineer!
In this role - The team developing industry leading X-ray generation subsystems (ie. tubes and generators) is looking for highly motivated engineers to join them in the efforts to monitor and maintain the large installed base of the imaging scanners that use these X-ray generation subsystem in the field.
Responsibilities
- Collaborate with the Installed base and field service engineering teams to gather and analyze field failure data necessary to effectively monitor and identify product quality improvement.
- Lead field failure data collection and cleansing of X-Ray Tubes and generators in the Installed Base.
- Connect with service field engineers to gather product failures information.
- Review product machine data and service records to support classification of the field failure mode as well as root cause analysis (RCA).
Qualifications we seek in you!
Required Qualifications
- Bachelors degree in engineering, Science or related area
Tools and Technologies
- Competence with MS office (Excel, Powerpoint, etc)
- Familiarity with SQL, visualization tools (Eg. Tableau, PowerBI)
- Excellent interpersonal communication and collaboration skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Production, Manufacturing & EngineeringRole Category: EngineeringRole: Engineering - OtherEmployement Type: Full timeContact Details:
Company: GenpactLocation(s): Bengaluru
Keyskills: Field Engineering Field Support
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