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Hiring Technical Support Engineer - IT Infra @ NOVAC

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 Hiring Technical Support Engineer - IT Infra

Job Description

  • L1 support
  • Identifying hardware issues and diagnosing the root cause of the problem. Providing basic troubleshooting and guidance to customers in resolving their issues.
  • Handling, understanding, acknowledging, categorizing, and resolving the user tickets using ITSM tools.
  • Management assets using Asset management system
  • Ensuring the endpoint security controls using Anti-virus/EDR/XDR solutions
  • Ready to be Upskilling technology

Company Profile:


Novac Technology Solutions Private Limited is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning.

Novac is judged among the Top 25 Best places to work for, by Great place to Work for Institute and Economic Times.


For more Information log on to our website:

novactech.in

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: NOVAC
Location(s): Krishnagiri

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Keyskills:   Outlook Configuration Configuration And Troubleshooting Software Installation OS Installation IT Helpdesk It Technical Support

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NOVAC

Innovaccer Inc. is the #1 data platform for value-based care. The Innovaccer platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes.