International Voice Process || Walk-in Drive @ Pacific Bpo

Job Description

Job Title: AR Follow-Up (RCM) Fresher
Location: Noida
Department: Revenue Cycle Management (RCM)
Job Type: Full-time
Experience: Fresher
Education: Any Graduate (B.Com, BBA, B.Sc, BA, etc.)

Job Summary:

We are looking for enthusiastic and detail-oriented fresh graduates to join our AR Follow-Up team in the RCM domain. The role involves following up with insurance companies to resolve unpaid claims, reduce aging AR, and ensure timely reimbursement for healthcare services.

Key Responsibilities:

• Review and analyze unpaid or underpaid medical claims
• Contact insurance companies via phone calls or web portals to follow up on the status of claims.
• Document all actions taken on accounts in the billing system.
• Work on denials, rejections, and take necessary action for resolution.
• Meet daily/weekly productivity and quality targets.
• Communicate effectively with team leads and escalate issues when required.
• Maintain compliance with HIPAA and other regulatory guidelines.
  

Required Skills:

• Good communication skills (verbal and written) in English.
  
• Basic knowledge of US healthcare or a willingness to learn quickly.
  
• Ability to work in night shifts
  
• Strong analytical and problem-solving skills.
  
• Computer literacy MS Office and internet navigation.
  

Preferred Qualifications:

• Graduate in Commerce, Science, or Arts (freshers welcome).
  
• BPO voice process experience (if any) is an advantage.
  
• Knowledge of medical billing or RCM process is a plus.
  

Shift:

Night Shift (US Shift)

Work Mode:

Work from Office 5 days

Perks and benefits

Both side cab facility

Medical insurance

Accidental Insurance

Meal

Please Connect HR Pooja- 7428497***

Job Classification

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Keyskills:   International Voice US Process Voice Process Calling Process International BPO