ServiceNow ITSM Senior/Technical Consultant
- Fujitsu
- 5 - 10 years
- Noida, Gurugram
- 26 days ago
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Job Description
Please upload your resume to process your profile. --> https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSM-Technical-Consultant-1550/1550-en_US/
Job Role: Technical Consultant
Shift: 2pm to 11pm
Work Mode: Hybrid
Relevant Exp: 5 to 15 yrs
Job Description:
This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
Work closely with a team of architects, SMEs, process consultants in end to end implementations
Configure and build integrations with SAP, Workday, etc.
Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM
Define business problems/opportunities with constraints, goals, budgets and timelines.
Communicate technical problems and solutions to both technical and non-technical audiences.
Ability to convey complex technical concepts in understandable business terms. Consults with business analyst/project manager to develop appropriate technical solutions.
Document and gain acceptance / approvals of selected final solutions.
Execute technical solutions in capacity as a Sr. consultant.
Contribute to the development of Fujitsu IP solutions in ServiceNow.
Coach and advise other Developers.
Skill Requirements:
Bachelor's degree with at least 5 years of ServiceNow design and development experience
- Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps.
Experience developing ServiceNow solutions and technical design documents from business requirements.
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)Experience developing, implementing, and maintaining large-scale applications and systems.
At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
Must have strong requirements gathering experience.
Programming expertise in Java, JavaScript or other functional programming languages
Demonstrated understanding of ITIL practices
Excellent written and oral communication skills.
Skills and Certifications
ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: FujitsuLocation(s): Noida, Gurugram
Keyskills: ServiceNow ServiceNow ITSM ServiceNow Developer Secops Integration ITSM Servicenow Development ITOM Hr Service Delivery ITAM Javascript Hrsd GRC CSM Service Catalog Client Scripts ServiceNow Technical Consultant
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