Xurrent/4me Senior Technical Consultant
- Fujitsu
- 7 - 12 years
- Noida, Gurugram
- 3 months ago
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Job Description
Job Role: Senior Technical Consultant
Shift: 11 AM to 7 PM
Work Mode: Hybrid
Relevant Experience: 5+
Job descriptions:
- 9- 10 Years of Total experience with 5 years hands on experience on Xurrent/4me integration, developmemt & coding.
- Catalog rationalization / assessment
- Self Service Portal
- Workflow automation and optimizations
- Reporting & Analytics
- Provide technical leadership and mentoring to junior architects and development teams.
- Deliver compelling solution demonstrations across the 4me platform.
- Design and deliver technical integrations between 4me, Customer IT and business services.
- Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
- Ability to establish deep and lasting relationships with Customer and team members to enhance the reputation of Fujitsu.
- Experience of leading ITSM 4me implementation projects for Medium and Large Enterprise.
- Knowledge of designing, developing, optimizing Automation Platform and Orchestration involving ITSM and Enterprise Infrastructure and Monitoring tools for end-to-end standardized solution.
Skill Requirements:
- Requirements Gathering: Collaborate with business stakeholders to gather and document requirements for 4me implementations and integrations.
- Solution Design: Design and architect 4me solutions to meet business needs, ensuring scalability and efficiency.
- Integration: Develop and manage integrations between 4me and other systems, including third-party applications and databases. Design and implement complex integrations with third-party systems and external data sources using REST, SOAP, or other integration methods.
- Workflow Development: Create and customize workflows, business rules, and UI policies to automate processes within the 4me platform.
- Configuration: Configure and customize 4me modules, such as Incident, Change, and Service Catalog, based on best practices and requirements.
- Data Management: Manage data within the 4me instance, including data imports, exports, and cleansing.
- User Training: Provide training and support to end-users and administrators to ensure effective utilization of 4me.
- Documentation: Maintain documentation of configurations, integrations, and customizations to facilitate knowledge transfer and future enhancements.
- Troubleshooting: Diagnose and resolve technical issues, system errors, and performance problems within the 4me platform.
- Best Practices: Stay up-to-date with 4me best practices, releases, and updates to optimize the platform's capabilities.
Link To Apply:
https://www.jobs.global.fujitsu.com/job/Xurrent4me-Senior-Technical-Consultant-1723/1723-en_US/
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: IT Security ConsultantEmployement Type: Full timeContact Details:
Company: FujitsuLocation(s): Noida, Gurugram+ View Contact
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