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Looking Grafana/Moogsoft Support Engineers @ Sun Technologies @ Sun Technology

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 Looking Grafana/Moogsoft Support Engineers @ Sun Technologies

Job Description

Hi,


Greetings from Sun Technology Integrators!!


This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to na*****s@su************s.com ASAP.


Kindly share the below details.

C.CTC-

E.CTC-

Notice Period-

Current location-

Are you serving Notice period/immediate-?

Please let me know, if any of your friends are looking for a job change. Kindly share the references.

Please Note: WFO-Work From Office (No hybrid or Work From Home)

Shift Details: IST Shift -Rotational Shift-2 ways free cab facility(pick up+drop)+food

Key Responsibilities of Grafana


  • Build and maintain a unified Grafana dashboard for monitoring both on-premises and cloud infrastructure.
  • Integrate multiple data sources using mixed queries.
  • Use templating variables and regex filtering to switch between systems and refine data views.
  • Develop workarounds for limited plugin support in legacy systems to ensure complete data visibility.
  • Troubleshoot issues using Grafana Explore; validate data source connections and ensure time zone consistency.
  • Manage API limitations, including rate limits and paginated responses, to ensure reliable data ingestion.
  • Use SQL queries or REST APIs to gather incident data and integrate it into dashboards.
  • Resolve mapping issues by linking incidents to systems with inconsistent naming conventions.
  • Leverage annotations with dynamic tags to highlight the performance impact of incidents.
  • Troubleshoot and optimize Grafana queries for large datasets to minimize performance impact.

Key Responsibilities of Moogsoft


  • Set up and manage secure authentication methods, including Basic Auth, OAuth, and token-based authentication, to ensure secure system integration.
  • Design and implement bi-directional synchronization between observability tools and Moogsoft Situations to maintain real-time data consistency.
  • Configure correlation logic in Moogsoft by defining correlation keys and rules to accurately match incidents with events, reducing duplication and improving synchronization.
  • Implement automated incident creation workflows based on alerts from observability tools, ensuring proper generation and assignment based on severity and impacted services.
  • Establish processes for incident updates, define change triggers, and ensure incidents remain aligned with the latest observability insights.
  • Fine-tune Moogsofts AIOps capabilities to enhance noise reduction, minimize false positives, and support accurate root cause analysis.

Preferred Qualifications


  • Familiarity with SRE principles (SLIs, SLOs, SLAs).
  • Experience with cloud platforms (AWS, GCP) and cloud-native observability tools.
  • Proficiency in Infrastructure-as-Code (e.g., Terraform) or configuration management tools.
  • Experience as an integration specialist, including configuring scripted REST APIs, customizing JSON payloads, and managing integrations using JSON, XML, and JavaScript.
  • Expertise with monitoring tools (e.g., SolarWinds, Nagios, Dynatrace) and log aggregators (e.g., ELK, Splunk, SentinelOne).
  • Strong experience with ServiceNow ITSM, including Business Rules, Scripted REST APIs, and Web Services.
  • Proficiency in scripting languages such as JavaScript, Python, or Groovy.

Thanks and Regards,

Nandini S | Sr.Technical Recruiter

Sun Technology Integrators Pvt. Ltd.

  • na*****s@su************s.com

www.suntechnologies.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: DevOps Engineer
Employement Type: Full time

Contact Details:

Company: Sun Technologies
Location(s): Bengaluru

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Keyskills:   Moogsoft Grafana Dashboards Monitoring

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Sun Technology

Established in 1996, Sun Technologies Inc. is recognized as an award-winning innovative IT solutions company, specializing in Infrastructure Management Services, Gaming Services, Application Development and Application Testing Services with niche expertise in storage, virtualization, middleware ...