Job Description:
In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of CoreLogic with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in CoreLogics Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.
While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the CoreLogic family, sharing the same commitment to innovation, quality, and client success.
When you join Next Gear India Private Limited, you become part of the global CoreLogic team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.
In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of CoreLogic with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in CoreLogics Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.
While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the CoreLogic family, sharing the same commitment to innovation, quality, and client success.
When you join Next Gear India Private Limited, you become part of the global CoreLogic team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.
Job Responsibilities
Provides 24x7 Operations , Deployment an d Incident Support on a rotational basis with other team members
Manages the incident and problem resolution process :
- Logs and evaluates support issues and incidents.
Plans and executes configuration management activities related to code promotion and client specific requests :
- Investigates and documents configuration management plan components and alternatives related to code promotion as directed.
- Works with project team members to identify configurable items.
- Follows an established, documented process for code migration and reports exceptions.
- Partners with software vendors to configure packaged software in the supported environments.
Supports application, hardware, and software health and resiliency :
- Supports root-cause analysis on simple incidents to provide future application, hardware and/or software resiliency.
Proactively monitors and supports production environment :
- Coordinates with others to develop and maintain the production environment for a focused area or single application/infrastructure.
- Checks application/infrastructure health logs, statistics, job history, and script results to determine need for action. Follows procedures methodically for ensuring uniform monitoring.
Provides on-call support and escalates and coordinates resolution with other groups :
- Responds to calls within the specified service level for rapid response support.
- Resolves incident/problem or escalates as needed.
- Documents problem resolution and posts to appropriate logs for future reference.
Creates operational support tools for monitoring and reporting application/infrastructure health :
- Contributes to and creates operational tools such as special jobs, programs, or reports to support application/infrastructure health monitoring according to specifications.
Loads and maintains test data in cooperation with Quality Engineers :
- Gathers requirements for test data for a specific business function or application.
- Develops test data for the application area or specific test as directed.
Builds, cultivates, and maintains long term relationships across all applicable stakeholder teams .
Supports process improvements that contribute to Operational Excellence :
- o Identifies opportunities to improve internal team processes or supported businesss processes, products, or services
Job Qualifications:
- 3+ years professional work experience
- Experience with Cloud platforms such as Microsoft Azure and Google Cloud Platform (GCP) , Dev Ops life cycle such as Linux System Administration, Build and Release Management, Continuous Integration, Continuous Deployment, Configuration Management, and Containerization
- K nowledge of Azure DevOps, Ansible, Terraform & IaC scripting
- Knowledge of programming and scripting fundamentals (Bash, PowerShell, Visual script)
- Strong communication skills
- Strong attention to detail and excellent analytical capabilities
- A desire to write tools and applications to automate work rather than do everything by hand.
- Passionate about Continuous Build, Integration, Test, and Delivery systems
- Knowledge of implementation of few of the following: Networking, DevOps, Security, Compute, Storage, Containers
- Demonstrated hands-on experience with cloud solutions , s pecifically GCP and Azure
- Ability to learn and apply new technologies quickly
- Understanding of Agile, SCRUM, and Continuous Delivery
- Proven interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives and rapidly changing priorities
Required Skills:
- Application Support tools
- Cloud Platform and Solutions (GCP / Azure)
- OS - Windows, Linux
- App Stack: IIS, .net ,
- DB : MS SQL , SQLMI, Postgres
- Windows Server administration
- ITIL - basic level
- Elastic stack
- Jenkins , GitHub, Azure DevOps
- Agile Methodology
- Performance Analysis - platform and application
CoreLogics Diversity Commitment:
CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Equal Opportunity Employer Statement:
CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to religion, race, caste, sex, descent, place of birth, residence or any of them, be ineligible for, or discriminated against in respect of, any employment or office under the State. CoreLogic maintains a Drug-Free Workplace.
Please apply on our website for consideration.
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