Customer Care Executive - Mohali-WFO
- Alaric Ventures
- 1 - 3 years
- Mohali, Chandigarh
- 5 days ago
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Job Description
We are looking for a highly motivated and enthusiastic Individual for Customer care representative role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.
Required skills:
Excellent Interpersonal skills
Strong problem-solving skills and attention to detail.
Eagerness to learn and adapt to new technologies.
Ability to work well in a team and independently.
Analytical and troubleshooting skills.
Knowledge about internet browsers EDGE, Mozilla and Firefox
Basic understanding of Operating systems (windows)
Education and/or Experience:
Any Graduation
1-3 years of experience
This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success..
Shift timing and working hours:
Night shifts and Rotational shifts
5 Days working in a week
Benefits and compensation:
Group Health insurance and other benefits.
The Best working culture and opportunities for professional growth.
Learning opportunities in leading technologies
Compensation as per Market Standard
Training and development programs.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Alaric VenturesLocation(s): Mohali, Chandigarh
Keyskills: Voice process English International process Communication skills US process US
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