NTCorporate Travel Specialist-I
- Cross Country Infotech
- 3 - 6 years
- Pune
- 1 month ago
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Job Description
- Takes responsibility for other reasonable duties as assigned from time to time.
- All other duties as assigned.
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Experience with VIP Travelers preferred.
Experience with Concur or other online booking tools preferred.
Experience with credit card program administration preferred.
Experience working both independently, and in a team-oriented, collaborative environment is essential.
Strong written and verbal communication skills.
Ability to adhere to and enforce company and client travel policies.
Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones.
Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments.
Exceptional attention to detail and good organizational skills, ability to multi-task.
Capacity for performing calculations with skill and accuracy.
Proactive approach to problem-solving, analytical mind.
Ability to work in a team-oriented environment and with minimal supervision.
Flexibility in responding to unanticipated situations.
Self-Starter, excellent time management.
Strong work ethic and willingness to take ownership, a strong sense of urgency, initiative, and drive.
Demonstrated aptitude for analytical and problem-solving skills with the ability to assess relevant facts, identify alternative approaches and supply recommended solutions.
Knowledge of and proficiency in MS Office Suite, including Word, PowerPoint, Excel (including pivot tables and formulas), Calendar and Teams, and Windows-based database system(s).
Education: Bachelors degree preferred in business, healthcare, or other similar disciplines, or equivalent combination of education and sufficient experience to successfully perform the essential functions of the job.
CRITICAL COMPETENCIES FOR SUCCESS:
Business Acumen: In-depth knowledge of the business, industry, and external marketplace, and the ability to conceptually pull together patterns or connections that are not clearly related; ability to apply insight across a wide range of tactical to strategic issues to consistently identify and select the best course of action.
Building People Capability: Commitment to ensuring that the right people are in the right roles and that individuals feel empowered and supported to reach their potential; provides coaching to foster the learning of their team members, and likewise plays an active role in acquiring, developing, and retaining talent for the larger organization.
Strategic Agility: Eagerness and ability to learn quickly and leverage a flexible mindset in response to shifting dynamics, adversity, and/or change; continually pushes oneself to learn, to generate new ideas, and (at times) to take needed risks to position the company favorably in the marketplace.
Disciplined Execution: Orientation towards a process-focused, decisive course of action that will ensure client/customer needs are met with a high standard of excellence, urgency, and predictability; focused on the task at hand in the face of ambiguity and applies past experiences and expertise to consistently pull through results.
Organizational Collaboration: Ability to partner across organizational lines and work cooperatively within and outside ones own team to best serve client needs and exceed the expectations of end customers and clients; actively supports key decisions and promotes a spirit of teamwork to demonstrate commitment to the company.
Requirements
BASIC PURPOSE:
TheCorporate Travel Agent works closely with the Cross Country Locums division tosecure professional, accurate, cost-effective travel arrangements for bothinternal and external clients. The Travel Agent provides a high level ofsupport to traveling healthcare providers while managing costs and clientbilling.
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Bilingual / Multilingual Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Cross Country InfotechLocation(s): Pune
Keyskills: MS Office suite Worldspan Client billing Payroll Corporate Healthcare Customer service Subject Matter Expert Windows Logistics
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