Key Account Management Operations - Associate
- Businessnext
- 0 - 2 years
- Mumbai
- 14 days ago
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Job Description
Key Accounts - Operations Jr. Associate/Associate
Mumbai | 1-5 Years
Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow.
The Opportunity:
We are currently looking for a passionate and dynamic individual to join us as Key Accounts Operations in our sales team for SAARC region. The ideal candidate would be a seasoned executive, innovative and highly motivated with passion for sales and love for solving business problems with a strong 360-degree perspective on accounts and a result-oriented outlook.
Objectives aligned to this role:
Enterprise Sales, Ideas, and Implementation towards achieving Key Results.
What would you do?
- Manage the end-to-end contract renewal process across all product lines, ensuring timely and successful renewals.
- Collaborate with sales, account management, operations, and pricing teams to create tailored renewal and revenue strategies that align with client needs and business objectives.
- Proactively assess data and trends to provide insights for enhancing clients business, improving retention and driving growth.
- Strong understanding of accounts payable, accounts receivable, working capital and cash flow optimization, buyer supplier relationships, EIPP, and revenue optimization solutions
- Exceptional communication, negotiation, and interpersonal skills
- Analytical mindset with the ability to use data to drive decisions and strategies
- Highly organized and detail-oriented, with a proactive approach to managing tasks and timelines
- Manage and maintain accurate records of client contracts, including renewals, amendments, and compliance requirements.
- Ensure timely and accurate generation of invoices in accordance with contractual terms and service delivery milestones.
- Coordinate with delivery teams for billing inputs (e.g., hours worked, deliverables met, milestones achieved).
- Track accounts receivable and follow up with clients for pending payments.
- Liaise with clients for billing clarifications, PO requirements, and other commercial queries.
- Reconcile client accounts and resolve discrepancies in billing or collections.
- Maintain billing schedules, trackers, and reports to monitor billing cycles and payment status.
- Work with internal finance and legal teams to ensure contract terms are adhered to and financial processes are audit-ready.
- Support month-end closing activities and revenue recognition inputs.
- Prepare MIS reports for management on invoicing, collections, and client account health.
Required Skills
- Excellent communication and presentation skills
- Superstrong collaborator by being the CenterPoint of a cross-functional account team across Customer Success, Delivery, Pre-sales, Support Sales Dev, Marketing
- Strong problem-solving and critical thinking skills
- Be in-sync with latest technology and industry trends and ensure adoption of relevant technologies in the system.
Behavioral and Cultural Attributes:
- Exhibit thought leadership and customer-centricity at a high level.
- Inspire and influence teams, effectively manage critical resources, and engage customer stakeholders to achieve business objectives.
- Prioritize quality and customer satisfaction in implementation projects, consistently delivering substantial business value.
- Thrive under intense timeline pressure, tackling challenges with a resolute commitment to successful outcomes.
Academic Qualification:
- Engineering/ equivalent technical qualification from a reputed college/ university
- Good understanding of current technology trends along with ultra-scalable systems
Meet The Team
Connect with the team that loves the challenge of solving business problems, just like you!
Ashutosh Gupta Sachin Gupta
Advisor CRO Global Head of Client Accounts
WHY BUSINESSNEXT?
WIIFM, you ask? Well, lots of real, get-your-hands-dirty gigs, building cool products for the BFSI industry that is rapidly digitizing. Expect a challenging work experience that youre unlikely to get in a Services Company. Does that excite you?
Some Quick Facts:
- Ours is an inspiring Garage-to-Unicorn Product story that has been scripted by gifted technologists whore just like you.
- We are among the fastest growing SaaS companies in India, especially in the BFSI industry, with a global footprint, serving over 1 million+ users across 50+ countries
Are we on a Mission?
We sure are - on an 8-year Moon-shot Mission to be specific. We want to accelerate the Worlds transition to intuitive, digital, and joyful financial experiences and become a Decacorn in the process.
To UNLIMIT your true potential with us is to traverse a journey through our core values from a space of Care:
Care for self and hence choose to be Happy (Happy People)
Unlearn the old and learn new things to come out of the comfort zone, overcome fear of the unknown and grow (Learning & Growth)
As Learning and Growing becomes a Habit, naturally Innovate to solve problems (Innovation)
That's when the Customer is Happy (Happy Customers) and acknowledges that the products and services given by us have made life and business awesome and helped the Customer to be #UpforTomorrow
Come, #Unlimit your true Potential today to be #UpForTomorrow:
We exist for growth and development: Were a company that is built on a Coaching Culture, committed to supporting employees to reach their full potential, helping them achieve their professional goals while contributing to the Moonshot. We thrive on clear, lucid Objectives & Key Results (OKRs). A trusting, transparent relationship where an Individuals OKRs, lock into the departments which, in turn, lock into the Companys!
We thrive by being proactive: Our Brand tagline "Up For Tomorrow" implies being proactive and forward-thinking, and our Culture Philosophy of "Unlimit" speaks of having no limits on what one can achieve. You can expect a culture that will constantly encourage you to take initiative and be proactive in your career, taking charge of your own professional development. Caring for People is our Business, and a Values-led Culture is our Profit. We just happen to use tech in the process.
About BUSINESSNEXT
Started as CRMNEXT, an India-born MNC with proven expertise in driving digital transformation at large banks and insurance businesses in customer engagement, modernizing sales, and servicing, it led Indias visibility on the global platform as a deep-tech IT product center capable of heralding digital disruption.
Today, as BUSINESSNEXT, it powers 1 million+ user across 65,000 branches and call centers, managing 1 billion end customers worldwide. It has helped leading banks to open over 200 million digital accounts, issue 100 million cards and approve over
$25 billion loans over the last two years. Recognized as a Visionary by leading industry analysts, we leverage technology, innovation, and experience to relentlessly deliver incredible, unique, and human experiences, acing the volatile and complex business environment.
BUSINESSNEXT suite comprises CRMNEXT, CUSTOMERNEXT & DATANEXT which are AI and ML-driven cloud-agnostic platforms dedicated to enabling digital transformations. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina and its international headquarter in Noida, India. It has a footprint across 5 continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.
#Unlimitto be #UpForTomorrow
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: Full timeContact Details:
Company: BusinessnextLocation(s): Mumbai
Keyskills: Key Account Operations Business Operations Operations
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