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Executive - Customer Services (Voice) @ Capita

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 Executive - Customer Services (Voice)

Job Description

 
Executive - Customer Services (Voice)
Job Description:
Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Capita
Location(s): Mumbai

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Keyskills:   bpo non voice process domestic bpo international bpo inbound back office customer service customer care customer support technical support voice process operations outbound calling non voice customer handling communication skills

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Capita

UGRO Capital Limited is a Data Tech Lending platform that uses its strong distribution reach and Data-tech methodology to solve the small business credit gap in India. U GRO Capital's Data Analytics capability and strong Technology architecture provide customised sourcing platforms for each sourci...