Hiring on Immediate !!!!!
Technical Support: Addressing customer inquiries, resolving issues, and providing guidance on using the application.
Healthcare Background is mandatory (EMR / EHR ) Support.
Troubleshooting: Identifying and resolving technical problems, including software bugs, hardware issues, and integration problems.
Documentation: Maintaining documentation for system configurations, troubleshooting steps, and resolutions.
Training: Providing training to new users on how to use the application.
Incident Management: Managing incidents, prioritizing issues, and escalating when necessary.
Application Maintenance: Performing regular updates, patches, and maintenance tasks to ensure optimal performance.
Collaboration: Working with development, design, and other teams to resolve complex issues.
Root Cause Analysis: Identifying the underlying reasons for issues and implementing solutions.
Performance Optimization: Monitoring application performance and optimizing it for efficiency.
Security: Implementing and maintaining security policies and procedures.
System Upgrades and Migrations: Planning and executing system upgrades and migrations.
Keyskills: Training Technical Support Documentation Incident Management Troubleshooting Root Cause Analysis Performance Optimization Application Maintenance Collaboration System Upgrades and Migrations Security
Gavs Technologies Private Limited GAVS Technologies (GAVS) is a global IT services & solutions provider enabling digital transformation through infrastructure solutions. Our services include automation led infrastructure services, enabled by smart machines, DevOps & predictive analytics....