Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client s business needs
Present the Product solution to client users
Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager
Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Product solution
Demonstrate deep knowledge in one or more areas of Product configuration and in one or more energy commodities
Provide guidance to Business Consultants in one or more functional areas of the Product solution
Assist with professional services best practices as directed by Line Manager
Assume hands-on project implementation duties in all phases of the Product implementation, reporting to the Project Manager
Gather and document business requirements, configuration designs, test plans/results, and any other deliverables required by the project as determined by the Project Manager and Lead Business Consultant
Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities
Adhere to implementation best practices in one or more functional areas of the ION solution in all functional design, specifications, custom coding, unit testing, and other deliverables
Follow ION documentation standards and resolution process flow for all deliverables
Maintain full chargeability on client account(s) as assigned
Required Skills, Experience and Qualifications
Implementation experience is preferred with the TriplePoint application, but relevant ETRM background will be considered.
Experience required with one or more of the following areas:
Front Office/Risk: Candidate must have strong knowledge of Trading and Risk concepts. Capabilities should include experience with both physical (purchases, sales, exchange for physicals (EFP), buy/sells, exchanges, etc.) and financial instruments (Futures, Options, OTC Swaps, OTC Options, FX Swaps, Exchange Traded Options, etc.). Additionally, implementation experience should include developing book structures, configuring pricing constructs (Forward, Market and Derived), setting limits (Risk and Trading), VAR, option valuation and position reporting (mark to market, and exposure). Experience with credit reporting/configuration including credit counterparty setup, credit Instruments, credit check configuration, credit exposure reporting, credit available reporting desired.
Accounting/Back Office: Candidate must have implementation experience with invoicing and settlements, contracts and confirms, cash flow reporting, and interfacing with ERP for A/R and A/P. Accounting skills desired with inventory valuation, accruals, account coding, and hedge accounting,
Scheduling/Operations: Candidate must have strong knowledge of scheduling concepts in ETRM systems. Implementation experience necessary with transportation (trucks, rail, waterborne, pipeline, product transfers), storage, exchanges, and processing (fractionation, blending, and refining), inventory management, position reporting, tariff and fees capture.
5+ years of experience in designing, configuring, and troubleshooting Product installations in client environments of experience.
Bachelors degree in one of the following: Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field
Ability to work as part of a project team structure.
Ability to work onsite at client locations.
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: Full time