Process Associate
- Cross Country Infotech
- 1 - 3 years
- Pune
- 2 months ago
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Job Description
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JobDescription:
Position :Process Associate / EPP contract
Experience: up to 36 months (Process Associate)
General Summary:
This Process Associate position is to ensure that the data entry process isdone daily at CCI, with maximum accuracy on time. This person will workwith the ITES Lead. Principal Duties and Responsibilities :
1. To perform Data Entry Operations accurately on time.
2. Document all transactions completed in a day provide daily reports tothe lead.
3. Make significant contribution towards collecting metrics on processes
4. Maintain positive and cooperative working relationships with all.
5. Collaborate with the team to achieve common goals.
6. Communicate with internal and external customers to resolve issues,questions and concerns swiftly
7. Rotational Weekly Off
This Process Associate position is to ensure that the data entry process isdone daily at CCI, with maximum accuracy on time. This person will workwith the ITES Lead. Principal Duties and Responsibilities :
1. To perform Data Entry Operations accurately on time.
2. Document all transactions completed in a day provide daily reports tothe lead.
3. Make significant contribution towards collecting metrics on processes
4. Maintain positive and cooperative working relationships with all.
5. Collaborate with the team to achieve common goals.
6. Communicate with internal and external customers to resolve issues,questions and concerns swiftly
7. Rotational Weekly Off
8. To Follow all the Compliance guidelines practicedin the processes
Knowledge, Skills and Abilities Required:
1. Should have basic knowledge of computers.
2. Should have excellent typing skills. (25 wpm)
3. Should have good spoken written communication skills. Written andVerbal English communication skills
4. Should have working knowledge of Word, Excel Outlook.
1. Should have basic knowledge of computers.
2. Should have excellent typing skills. (25 wpm)
3. Should have good spoken written communication skills. Written andVerbal English communication skills
4. Should have working knowledge of Word, Excel Outlook.
5. Shouldhave good knowledge of excel
6. Should be good in documentation in collecting transaction metrics.
7. Should show attention to details be a consistent performer.
8. Should be ready to make career in BPO/ITES Industry. Mandatory Documents Required:
1. Updated Latest CV
2. AADHAR CARD
3. PAN CARD Required Physical Skills:
1. Needs the ability to Work in night shifts, Rotation depends on processrequirements.
6. Should be good in documentation in collecting transaction metrics.
7. Should show attention to details be a consistent performer.
8. Should be ready to make career in BPO/ITES Industry. Mandatory Documents Required:
1. Updated Latest CV
2. AADHAR CARD
3. PAN CARD Required Physical Skills:
1. Needs the ability to Work in night shifts, Rotation depends on processrequirements.
2. NoHealth Issues, which could stop the candidate from doing a night shift.
CandidateProfile:
RotationalWeekly Offs
Ready to do continuous Night Shifts
Ready to do continuous Night Shifts
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Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full timeContact Details:
Company: Cross Country InfotechLocation(s): Pune+ View Contact
Keyskills: BPO Process Associate Excel Compliance Customer service ITES Principal Data entry
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