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Technical Support Engineer / IT support ( International voic e) @ Glympse Human Capital

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Glympse Human Capital  Technical Support Engineer / IT support ( International voic e)

Job Description

Job description

We Are Hiring for International voice

Profile -: Associate / Senior Associate (Technical & customer Support)

Languages req: Excellent English communication

Requirement -: Good Communication Skills

Exp-: 1- 5 yrs in int voice

Shifts: Rotational

Location : Hyderabad

Responsibilities and Duties:

  • The primary responsibilities of a Customer Service specialist would be:
  • Handling escalations and complex queries.
  • Manage large amounts of incoming and outgoing calls / Emails/ Chats 
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

  • Proven customer support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Qualification :Higher Secondary(12th Pass) / Any graduates
(Note: All the rounds are Held through telephonic)

Email : ca****s@gl******r.com

NOTE: - Please call or whatsapp Manya @9606557*** / 9606556*** / 9606553***

and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Glympse Human Capital
Location(s): Hyderabad

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Keyskills:   IT support Technical Support International Voice International BPO UK Process US Sales International Technical Support US Process Us Calling TSR Technical Voice Process International Process Us Voice Process International Voice Process International Calling

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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