IT Support Engineer II
- NCR Corporation
- 3 - 8 years
- Chennai
- 2 months ago
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Job Description
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Job Description - CSS Analyst Voice
Location: Chennai, India
Job Title: IT Support Engg
Reports to: IT Manager
Resource Type: Employee
Last Revision Date: Jan 2025
ESSENTIAL SKILLS:
- Candidate should be comfortable to work in 24/7 environment.
- Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required.
- Microsoft Certified Desktop Technician preferred.
TECHNICAL SKILLS:
- Extensive knowledge of troubleshooting Windows 1011 and Mac operating systems.
- Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
- Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
- Should be skilled in virus/malware removal and troubleshooting customized applications.
- Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
- Knowledge of mobile device management and troubleshooting
COMMUNICATION SKILLS:
- Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar.
- Neutral accent, suitable speech rate, appealing voice, and confident tone.
- Ability to talk naturally with no need for filler.
- Call management and effective email communication skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: NCR CorporationLocation(s): Chennai+ View Contact
Keyskills: Operational excellence Networking VPN Manager Technology mobile device management Windows Troubleshooting Troubleshooting MS Office office 365 Recruitment
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NCR Corporation
NCR is the worlds leading enterprise provider of software, hardware and services for banks, retailers, restaurants, small business and telecom
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