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Wfm Specialist @ Top B2b Mnc

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 Wfm Specialist

Job Description

Contact: Kh***i@wi******o.com | 8712650***


Open Positions:

  1. Analyst Planning & Scheduling
  2. Sr. Supervisor WFM / RTM / RTA
  3. Analyst - Forecasting
  4. Sr. Planning Analyst
  5. Intraday Supervisor - RTM
  6. RTA - Real Time Analyst
  7. Supervisor - Planning & Scheduling

Requirements:


Hands-on with tools: IEX, Alvaria, Aspect, NICE, Avaya, Teleopti, Verint, CMS
Expertise in Planning, Forecasting, RTA, Scheduling
Excellent communication, Excel, & presentation skills
Comfortable with US Shifts


Reach out now to apply or refer!

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: MIS Executive
Employement Type: Full time

Contact Details:

Company: Top B2b Mnc
Location(s): Bengaluru

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Keyskills:   Scheduling Capacity Planning Workforce Management Planning WFM Verint Genesys Aspect Forecasting Avaya CMS Real Time Analysis Cisco IEX RTA Python Avaya

 Fraud Alert to job seekers!

₹ 6-10 Lacs P.A

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Top B2b Mnc

Top B2B MNC in Management Consulting Domain