To handle high end customers. Single point of contact (RM).
ERP knowledge (Farvision recommended)
Doing welcome calls, payment collection calls & other work related outbound calls
Attending customer walk ins
Attending to customer emails
Attending customers inbound calls
Ensure releasing timely demands
To achieve collection targets and to deal with defaulters
To resolve the customers query within TAT
Sale Agreement execution & registration
To attend registrars office for sale agreement registrations
To process all sort documentation work since booking till handover of flat (ERP & manual both)
Tracking of payment, creation of MR, reconciliation with accounts
Doing all sort of amendment, cancellation, revival and nomination
Releasing broker bills
To issue builder NOC & TPA / Loan documents
Coordination with Banks for timely disbursements
To visit project sites
Job Classification
Industry: Real EstateFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full time