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Production Support Engineer I @ Eagleview

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 Production Support Engineer I

Job Description

Primary Responsibilities

  • Provide technical assistance to Operations on products via Escalated incidents
  • Perform advanced problem analysis and isolate problems of a complex level of difficulty.
  • Monitor and Troubleshoot applications in production servers hosted on AWS
  • Work with cross functional teams and external vendors as needed
  • Work to develop internal tools and automation
  • Publish articles in our in-house knowledgebase
  • Able to learn a wide variety of technologies at a rapid pace
  • Willing to work in rotational shifts (Including Weekends), primarily night shifts
  • Understanding of  company mission and corporate objectives and ability to apply this knowledge within the company while working on incidents.

Skills Requirements

  • Experience with one or more scripting languages (Bash, Python, JavaScript, Powershell, etc.)
  • Experience with using monitoring tools like Datadog, Kibana, etc.
  • Experience with SQL Server, PostgreSQL or other Relational Databases
  • Knowledge of Docker containers and Kubernetes
  • Basic knowledge of Object Oriented Programming
  • Experience in managing troubleshooting issues in Cloud environment, AWS
  • Knowledge of NoSQL databases like DynamoDB.
  • Knowledge of basic networking concepts.
  • Exposure to working in an Agile/Scrum environment

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Eagleview
Location(s): Bengaluru

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Keyskills:   Automation NoSQL Production support Networking Powershell Postgresql Javascript Object oriented programming SQL Python

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Eagleview

EagleView is transforming the way you work by bringing you the highest level of accuracy in a constantly changing world. EagleView combines imagery that reveals the finest and most important details with computer vision to help you identify insights into any locationfrom anywhere. By delivering time...