Job Description
About NCR Atleos NETWORK MONITORINC L1 LOCATIONMUMBAI, INDIAPRIMARY RESPONSIBILITIES
Real-time monitoring of network infrastructure to detect and address connectivity issues promptly.
Execute routine checks and predefined procedures to ensure the stability and performance of the network.
Document incidents, track resolutions, and provide detailed reports to senior team members.
Collaborate with cross-functional teams to escalate and resolve complex network problems.
Assist in the implementation of network changes and updates under supervision.
This job role requires candidates to monitor network and perform Level troubleshooting.
Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week.
S AND UALIFICATIONSTechnical Skills:
Cood understanding of networking protocols, TCP/IP, and OSI model.
Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc)
Familiarity with ServiceNow ITOM and Incident management will be added advantage.
Ability to troubleshoot basic network issues and follow predefined procedures.
Communication
Skills:
Clear and concise communication to report incidents and escalate problems.
Collaborative approach when working with different teams to address network issues.
Attention to Detail:
Keen eye for identifying anomalies and potential network issues.
Accurate documentation of incidents and resolutions.
Problem Solving:
Ability to analyse and resolve basic network problems independently.
Willingness to learn and adapt to new technologies and procedures.
Educational Background:
IT Graduates preferred,
Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks.
Certifications
CompTIA Network+
Cisco Certified Entry Networking Technician (CCENT) /CCNA
Experience:
Minimum 1 year experience in network monitoring or similar role
Soft
Skills:
Strong work ethics and ability to thrive in a fast-paced environment.
Good email communication skills.
Willingness to participate in ongoing training and professional development.
EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: Security Engineer / Analyst
Employement Type: Full time
Contact Details:
Company: NCR Corporation
Location(s): Mumbai
Keyskills:
nagios
tcp
ip
servicenow
itom
switching
eigrp
css
osi
cmdb
networking
bgp
problem management
change management
routing
vlan
html
servicenow development
solarwinds
service catalog
javascript
ospf
itsm
incident management
troubleshooting
ccna
itil