IT Presales Maintenance Admin
- Computacenter
- 4 - 6 years
- Bengaluru
- 12 days ago
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Job Description
Dear Candidates,
We are hiring for Presales Administrator for Bangalore location, interested candidates please apply.
Total Exp:
Relevant Exp in Presales:
Current Company:
Notice Period:
Highest Fulltime Education:
Current Location:
Preferred Location:
CCTC:
ECTC:
Job Description:
Key Skills: Presales lifecycle, ERP, client engagement, coordination.
- In depth understanding of Presales life cycle
- Expertise in Presales support & client engagement
- Knowledge of commercial design maintenance systems
- Sales & Technical team cross-functional coordination
- Proficient in Documentation Management & CRM platforms
- Knowledge of Contracts & Order Management cycle will be added advantage.
- Maintain tracking of all quotes and their status to produce monthly management reports and real-time business intelligence
- Process Contract requests - Deletions, contract Information
- Data Validation - Checking existing support models not on contract e.g. We are provided serials to check how it is currently supported
- Check if a PO has been raised for an MCR for CS and checking CCWR if a PO has been raised for TS
- Maintain version control and rate updates to Models and calculators
- Generate and process Win templates for engagement with TCM/GSBO
- Determination of service costs for small changes taking into account internal data, such as failure rates, volumes, and also manufacturer specifics
- Create an CCWR invalid quote - Admin
- Create a valid CCWR quote- Owning the resolution of CCWR compliance Issues.
- Prioritises own workload to ensure that deadlines and customer requirements are met.
- Good working Knowledge of Microsoft Applications; especially Excel
- Plans & organises own workload
- Proven experience of high standards of customer service
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: ComputacenterLocation(s): Bengaluru
Keyskills: Presales Support presales analyst presales coordinator presales administrator presales executive
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