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Relativity Infrastructure Engineer @ Software Company

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 Relativity Infrastructure Engineer

Job Description


  • Relativity Certified Administrator (Relativity Infrastructure Specialist preferred)
  • Minimum of 5 years of Computer Helpdesk/Application Support or relevant IT experience
  • Minimum of 3 years experience supporting hosted Relativity platforms.
  • BS or BA degree in related field or commensurate work experience.

Primary Responsibilities:-

  • Support Relativity environments focusing on scalability, monitoring, stability, performance, and security.
  • Collaborate with cross-functional teams to plan, schedule, and implement changes using the change management process.
  • Respond to incidents in Relativity and integrated applications following the incident management process.
  • Remediate items, perform Root Cause Analysis and present findings in Operations Review meetings.
  • Implement Relativity security best practices.
  • Analyze, install, and test Relativity server patches and help create implementation plans.
  • Respond to any Relativity defects by coordinating with relevant teams and creating action plans.
  • Collaborate with development teams to enable high performance, dependable integration of our tools with Relativity.
  • Support Relativity integration with eDiscovery tools such as Nuix, Brainspace, and eCapture.
  • Evaluate and set up third party software that integrates with Relativity and/or RelativityOne.
  • Work with other teams to help create solutions for any custom projects required by clients.
  • Fully document each customer issue/resolution.
  • Create and maintain internal/external support documentation including SOPs, best practices, and knowledge articles.
  • Provide guidance, support and mentoring to the App Support team.

Perform on call responsibilities periodically, that may require working outside normal working hours (evenings/weekends).

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Software Company
Location(s): Bengaluru

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Keyskills:   E-discovery SQL Server supporting hosted Relativity platforms Virtualization Relativity Infrastructure Engineer PowerShell IIS Relativity Certified Administrator Regular Expressions Relativity One instances Active Directory Relativity Server instances

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Software Company

The client is in the field of cyber security, embedded systems, high-performance computing and IOT. Work with the Banking Industry, Defence and Governments to help them secure their Digital identity and Transactions