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Engineering Manager - Backend @ Observe.AI

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 Engineering Manager - Backend

Job Description

  • Set and communicate team priorities that support the broader organizations goals and timelines.
  • Align strategy, processes, and decision-making across teams.
  • Set clear expectations with individuals based on their level and role and aligned to the broader organizations goals.
  • Meet regularly with individuals to discuss performance and development and provide feedback and coaching.
  • Develop the mid-term technical vision and roadmap within the scope of your (often multiple) team(s).
  • Evolve the roadmap to meet anticipated future requirements and infrastructure needs.
  • Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
  • Educate yourself and the team about the practices in building and operating an enterprise grade software.
  • Actively participate in building the technical brand for Observe.AI and raise the bar for hiring.
What you ll bring to the role
  • Education: Bachelor s degree in Computer Science, Engineering, Mathematics, or a related field; advanced degree is a plus.
  • 9+ years of experience in software engineering, with at least 2 years in a leadership or managerial role.
  • Experience of leading the backend engineering in an organisation and build and lead engineering teams, including hiring, mentoring, and developing talent.
  • Experience working in a cross-functional environment, collaborating with product, engineering, and business teams to deliver high-impact solutions.
  • Ability to design modules and lead initiatives independently with limited guidance.
  • Build a lot of depth on a few business problems and associated tech solutions.
  • Good understanding of common design patterns and principles.
  • Passion for product quality and attention to detail.
  • Ability to handle some ambiguity and chaos of a very fast paced environment.
  • Up-to-date knowledge of evolving technologies and the ability to guide the team toward evaluating and adopting cutting-edge technologies.
Compensation, Benefits and Perks
  • Excellent medical insurance options and free online doctor consultations
  • Yearly privilege and sick leaves as per Karnataka S&E Act
  • Generous holidays (National and Festive) recognition and parental leave policies
  • Learning & Development fund to support your continuous learning journey and professional development
  • Fun events to build culture across the organization
  • Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Engineering Manager
Employement Type: Full time

Contact Details:

Company: Observe.AI
Location(s): Bengaluru

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Keyskills:   Computer science Product quality Automation Backend Product engineering Workflow Medical insurance Analytics Automotive Engineering Lead

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Observe.AI

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industrys most accurate contact center LLM, the plat...