ZenDesk Developer @ Volansys Technologies

Roles Responsibilities:

In-depth experience in setting up the following areas of Zendesk :

• Good Hands on expertise to develop applications on Zendesk Platform

• Experience in administration, configuration, Implementation, and Support of Zendesk CRM, and Zendesk applications

• Zendesk implementation / configuration

• Zendesk Configuration Client-Specific Configuration

• Zendesk Customization

• Process design and optimization

• Zendesk Apps development

• Zendesk APIs

• Zendesk Single Sign On

• Triggers Automations

• Auto-assignment of support tickets

• Creation of End Users including Agents, Groups and Organizations etc.

• Experienced in all stages of SDLC that includes duties like providing documentation on design, testing and migration from development to production

• Excellent communication, interpersonal, presentation, analytical and problem solving skills, self-motivated, willing to take initiative and able to apply new tools and technologies in the projects

• Proven experience in building UIs in JavaScript, CSS, and HTML with various JavaScript frameworks/libraries.

Nice to have:

• Experience working on any of the platforms: Servicenow, SugarCRM, Freshdesk/Freshwork, ZOHO, Kustomer, Pegasystem, CRMNEXT, Creatio, Oracle And SAP are eligible to apply.

• Experience in PHP/.Net technologies can apply.