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CX Solutions Consultant @ consilium software inc

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 CX Solutions Consultant

Job Description

Design complexes contact center solutions across diverse platforms.
  • Partner with clients to understand their CX needs and translate them into strategic solutions.
  • Deliver impactful pre-sales support, including demonstrations, RFPs and presentations.
  • Collaborate with engineering team to ensure seamless solution integration.
  • Leverage your strong communication skills to build relationships and influence stakeholders.
If you're:
  • Having 3-5 years of experience in the contact center industry, preferably in pre-sales or solution design with strong network of contacts within the contact center industry
  • A clear communicator: You can present complex information clearly and concisely in a way that makes people say Aha!
  • A team player: you're all about designing and implementing complex contact center solutions and celebrating wins together.
  • Always learning: Understanding of omnichannel contact center solutions and platforms.
Bonus points if you:
  • Having an engineering degree and solid experience in CX industry.
  • If you're an immediate joiner
What s in it for you?
  • A chance to make a real difference: Help us shape the future of our company and change the way people experience software.
  • Learn from the best: Work with a team of passionate, experienced professionals.
  • Competitive compensation and benefits package.
  • Have fun: We work hard, but we also know how to celebrate our wins and have a good time

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: Management Consulting
Role: Associate / Consultant
Employement Type: Full time

Contact Details:

Company: consilium software inc
Location(s): Delhi, NCR

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Keyskills:   Solution design RFPS Networking SAAS Presales Solution integration Customer engagement Sales support

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consilium software inc

Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in India(New Delhi), Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) and Canada (Toronto.). Rais...