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Head Talent Acquisition @ Global BPO & IT

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Global BPO & IT  Head Talent Acquisition

Job Description

Position: Head of Recruitment

Location: Chennai, India Experience: Minimum 15 years in Talent Acquisition, with at least 5 years in a leadership role within BPO/IT sectors Reports To: Chief Human Resources Officer / Global Talent Leader

Role Overview

We are seeking a dynamic and visionary Head of Recruitment to lead our global talent acquisition strategy. This role demands a seasoned professional with a proven track record in building high-performing recruitment teams, driving strategic hiring initiatives, and elevating employer branding across international markets. The ideal candidate will be a persuasive communicator, a data-driven decision-maker, and a passionate advocate for talent excellence.

Key Responsibilities

  • Strategic Talent Planning: Develop and execute a forward-looking recruitment roadmap aligned with global business objectives and workforce planning.
  • Leadership & Team Development: Inspire, mentor, and manage a diverse recruitment team across geographies. Foster a culture of accountability, innovation, and continuous improvement.
  • Global Talent Acquisition: Oversee end-to-end hiring processes for all verticalsIT, BPO, and corporate functions. Champion diversity and inclusion in hiring practices.
  • Stakeholder Engagement: Partner with C-suite leaders and business heads to anticipate talent needs and deliver on critical hiring mandates.
  • Employer Branding: Position the company as an employer of choice through strategic branding, social media presence, and campus engagement.
  • Technology & Analytics: Leverage ATS, HRIS, and recruitment analytics to optimize hiring efficiency, candidate experience, and funnel performance.
  • Compliance & Governance: Ensure adherence to global labor laws, data privacy regulations, and internal audit standards.

Qualifications & Skills

  • 15+ years of progressive experience in recruitment, with deep exposure to BPO and IT hiring
  • Proven leadership in managing large-scale recruitment operations across multiple geographies
  • Strong strategic thinking and execution capabilities
  • Exceptional communication, negotiation, and stakeholder management skills
  • Proficiency in recruitment technologies, data analytics, and vendor management
  • Bachelor's degree required; MBA or equivalent preferred

Would you like this tailored further for a specific company culture or industry niche? I can also help draft a compelling job posting version for LinkedIn or your careers page.

can you add experience in Recruitment projects .Recruitment reasearch and branding

Certainly! Here's the enhanced version of the Head of Recruitment job description, now incorporating expertise in recruitment projects, research, and employer branding:

Position: Head of Recruitment

Location: Chennai, India Experience: Minimum 15 years in Talent Acquisition, with at least 5 years in a leadership role within BPO/IT sectors Reports To: Chief Human Resources Officer / Global Talent Leader

Role Overview

We are seeking a strategic and visionary Head of Recruitment to lead our global talent acquisition function. This role requires a seasoned leader with deep expertise in recruitment operations, project management, research-driven hiring strategies, and employer branding. The ideal candidate will be a compelling communicator, a data-savvy strategist, and a passionate advocate for talent excellence.

Key Responsibilities

  • Strategic Talent Planning: Design and implement a global recruitment strategy aligned with business goals and workforce planning.
  • Recruitment Projects Leadership: Lead and manage high-impact recruitment transformation projects, including process optimization, automation, and digitization initiatives.
  • Research & Market Intelligence: Drive recruitment research initiatives to analyze talent trends, competitor benchmarks, and emerging hiring practices. Translate insights into actionable strategies.
  • Employer Branding & EVP: Build and execute a compelling employer branding strategy to position the company as an employer of choice. Develop and promote the Employee Value Proposition (EVP) across digital and offline channels.
  • Team Leadership & Development: Inspire and mentor a high-performing recruitment team across geographies. Foster a culture of innovation, agility, and accountability.
  • Stakeholder Engagement: Collaborate with business leaders and HR partners to anticipate talent needs and deliver on critical hiring mandates.
  • Technology & Analytics: Leverage ATS, CRM, and analytics platforms to enhance recruitment efficiency, candidate experience, and funnel performance.
  • Compliance & Governance: Ensure adherence to global labor laws, data privacy regulations, and internal audit standards.

Qualifications & Skills

  • 15+ years of progressive experience in recruitment, with significant exposure to BPO and IT hiring
  • Proven track record in leading recruitment projects and transformation initiatives
  • Strong background in recruitment research, talent mapping, and market intelligence
  • Demonstrated success in building and executing employer branding strategies
  • Exceptional communication, stakeholder management, and leadership skills
  • Proficiency in recruitment technologies, data analytics, and vendor management
  • Bachelor's degree required; MBA or equivalent preferred

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: Recruitment & Talent Acquisition
Role: Head - Recruitment
Employement Type: Full time

Contact Details:

Company: Global BPO & IT
Location(s): Chennai

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Keyskills:   Hiring talent strategy Branding recruitment research Recruitment Lateral Hiring Research Talent Sourcing

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Global BPO & IT

Leading US BPO and IT company