Process Excellence Specialist
- Allyis
- 3 - 5 years
- Hyderabad
- 19 days ago
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Job Description
What You Will Do:
- Project management of new service deployments and new customer onboarding processes from a service delivery perspective.
- Work in coordination with PMO team on new projects and develop end-to-end project docs for project launches in delivery hubs.
- Point of contact for service delivery launches and own timely communication on key milestones, risks, etc.
- Work with an infrastructure team on request forms and reporting requirements.
- Maintenance of assigned Global Service Delivery Documents (i.e. Service Delivery Manual or Tracking Guidance).
- Process/project management support of large-scaled escalations.
- Ensure the internally built tool requirements are updated based on changes to implemented processes.
- Manage process improvement exercises (as directed) to save costs and resources and improve the quality of the output (process re-engineering capabilities).
What You Will Bring:
- At least 3 years of professional experience in a relevant position
- Experience with project and process management.
- Intermediate-level proficiency with Microsoft Office products.
- Excellent verbal and written communication.
- Strong attention to detail and time management skills.
- The ability to work in a fast-paced environment with quick turnaround times and hard deadlines.
- Ability to collaborate with cross functional teams to meet stakeholder needs
Who You Are:
- Detailed oriented. You can follow a process and maintain focus on all details to ensure quality execution.
- Well-rounded professional. You have amazing communication and organizational skills along with high EQ.
- Self-sufficient. You get stuff done, you are able to work with little direct supervision but know when to ask for help.
- Collaborative to the core. Demonstrated ability to work in a team environment, as a leader and member.
- Adaptable. Change happens at lightning speed; you are flexible, enjoy challenge, and get behind new ideas.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Other Program / Project Management - OtherEmployement Type: Full timeContact Details:
Company: AllyisLocation(s): Hyderabad+ View Contact
Keyskills: Project Management Process Management
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₹ 4-8 Lacs P.A
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Allyis
We are a specialist IT Services offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients like Microsoft, Walmart, Nordstrom, Apple, Starbucks, etc. across all sectors.
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