We are Hiring For Customer Support International Voice - Kolkata @ Infosys BPM

Job Description

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Bangalore and Pune. Please walk-in for interview on 4th and 5th July 2025 at Kolkata Location.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Interview details:

Interview Date: 4th and 5th July 2025

Interview Time: 10.00 AM till 1:00 PM

Interview Venue:

Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala)

Please find below Job Description for your reference:

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

• Job Location: Bangalore and Pune
• Qualification: Customer Support- Full time Graduates
• Experience: 0 - 4 Years

Job Description: Senior Process Executive

Location: Bangalore and Pune

Employment Type: Full-Time.

Key Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:

• Excellent in communication
• Need to work on US shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:

Any Graduate - Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Documents to Carry:

• Carry a print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd

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Keyskills:   Customer Support International Voice US Process Customer Service International Call Center Solving Queries Voice Process Customer Handling Voice Support International Voice Process International BPO