Key Responsibilities:
- Develop and manage detailed project plans, ensuring alignment with IT operations objectives and successful project execution.
- Act as a liaison between cross-functional teams to facilitate collaboration, streamline communication, and drive project success.
- Implement and oversee Agile project management methodologies, ensuring adaptive planning, continuous improvement, and timely software releases.
- Identify and implement opportunities to optimize IT operational processes for efficiency and effectiveness.
- Assess project risks, develop mitigation strategies, and proactively address challenges to ensure smooth execution.
- Provide regular updates to stakeholders, ensuring transparency on project progress, challenges, and resolutions.
- Oversee quality assurance processes to ensure deliverables meet required standards, working closely with QA/testing teams.
- Ensure compliance with security protocols and regulatory requirements for all client projects.
- Implement change control processes to manage scope changes while maintaining alignment with business objectives.
- Maintain thorough project documentation, including project plans, status reports, and post-project evaluations.
Qualifications:
- Bachelors degree in Information Technology, Computer Science, or a related field.
- 6-8 years of experience in IT Software and Operations Project Management within a reputable organization.
- Strong understanding of IT infrastructure, operations, and best practices.
- Project Management Professional (PMP) or equivalent certification preferred.
- Strong analytical and problem-solving skills.
- Willingness to work US business hours to support client operations effectively.
Skills:
- Proficiency in project management tools, particularly Jira.
- Strong leadership and ability to work collaboratively with teams.
- Technical knowledge of IT operations, IT infrastructure, and basic coding.
- Understanding of software development life cycle (SDLC) methodologies, particularly Agile.
- Experience in risk assessment and mitigation strategies.
- Excellent communication and interpersonal skills.
Keyskills: Project Management Risk Assessment Trello Agile methodologies Jira Stakeholder Communication Agile certifications SDLC Kanban client operation pmp certification Confluence Scrum
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