Job Description
Client Communication:
Respond to client inquiries promptly and professionally, whether through phone, email, or in-person.
Project Tracking:
Monitor project timelines and ensure adherence to deadlines.
Client Service Management:
Input and manage client service items, ensuring they are addressed efficiently.
Client Relationship Support:
Collaborate with the Client Happiness Manager and design team to maintain strong client relationships and address concerns.
Process Improvement:
Assist in identifying areas for improvement in client service processes and implement solutions.
Administrative Support:
Provide administrative support to the Client Happiness Manager, such as scheduling meetings, preparing presentations, and managing client files.
Project Coordination:
Assist with project coordination, including coordinating with architects, contractors, and other stakeholders.
Client Needs Identification:
Assist in understanding client needs, preferences, and budget constraints.
Client Feedback:
Gather and analyze client feedback to improve the overall design process and client experience.
Design Documentation:
Assist with creating and maintaining design documentation, such as drawings, specifications, and material samples.Must speak Hindi and English
Job Classification
Industry: Architecture / Interior Design
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Practice Manager / Head
Employement Type: Full time
Contact Details:
Company: Yoho Designs Com
Location(s): Bengaluru
Keyskills:
Client Service Management
Client handling
Administrative Support
Process Improvement
Client Relationship Support
Project Coordination