Service Delivery Planner in Budget and Activity Planning
- Allyis
- 5 - 10 years
- Hyderabad
- 19 days ago
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Job Description
What You Will Do:
- Support and handle finance/purchase order tasks.
- Understand purchase order scopes, requirements & SLAs and communicate it to stakeholders.
- Track volume of work coming to the team.
- Keeps stakeholders informed on services delivered so they can manage communication with their teams.
- Escalate information of delays of purchase orders.
- Prepare purchasing reports related to the validation of information, delivery status of POs, delay reasons for purchase orders, and solicit feedback.
- Collect, monitor, and validate PO information.
- Schedule and participate in regular meetings with customers to ensure they are satisfied and to address escalations.
- Maintain relationships with stakeholders through weekly or monthly syncs.
- Collaborate with our internal governance team to prepare and maintain standard operating procedures for activities carried out and identify areas of improvement in the process.
- Support team by analyzing information.
- Respond promptly to customer inquiries.
- Be responsible for data accuracy and effectiveness.
- Mentor the new personnel in the team to perform their duties and achieve objectives of the team.
What You Will Bring:
- At least 3 years of professional experience in a relevant position
- At least 1 year in client management or client facing roles.
- Understanding of Marketing operations and the end-to-end cycle for purchase orders
- Solid understanding financial and business compliance rules.
- Intermediate-level proficiency with Microsoft Office products.
- Excellent verbal and written communication.
- Fantastic customer service background with a can-do attitude.
- Strong attention to detail and time management skills.
- The ability to work in a fast-paced environment with quick turnaround times and hard deadlines.
- Ability to collaborate with cross functional teams to meet stakeholder needs
Who You Are:
- Detailed oriented. You can follow a process and maintain focus on all details to ensure quality execution.
- Well-rounded professional. You have amazing communication and organizational skills along with high EQ.
- Self-sufficient. You get stuff done, you are able to work with little direct supervision but know when to ask for help.
- Collaborative to the core. Demonstrated ability to work in a team environment, as a leader and member.
- Adaptable. Change happens at lightning speed; you are flexible, enjoy challenge, and get behind new ideas.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Service DeliveryRole: Service Delivery - OtherEmployement Type: Full timeContact Details:
Company: AllyisLocation(s): Hyderabad+ View Contact
Keyskills: Client Management Marketing Operations Compliance Management
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₹ -12 Lacs P.A
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Allyis
We are a specialist IT Services offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients like Microsoft, Walmart, Nordstrom, Apple, Starbucks, etc. across all sectors.
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