Customer Success Manager (Revenue)
- Saleshandy
- 4 - 6 years
- Ahmedabad
- 1 month ago
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Job Description
At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine.
We re hiring a Customer Success Manager to lead our most strategic customer relationships.
This isn t just account maintenance it s about deeply understanding their business goals, building long-term partnerships, and driving continuous growth.
If you ve led success plans, worked across functions, and driven product adoption with decision-makers this role is for you.
What You ll Own
1. Key Relationship Management - Build strong, consultative relationships with strategic accounts and become their go-to partner.
2. Success Planning - Align with customers goals and design success plans that drive real, measurable outcomes.
3. Growth Enablement - Unlock adoption and help accounts grow by guiding them to high-impact features and workflows.
4. Retention Ownership - Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy.
5. Cross-Functional Collaboration - Work closely with product, onboarding, and support teams to drive a seamless customer experience.
You re a Great Fit If...
-> You ve managed B2B SaaS customer relationships with a focus on long-term success.
-> You think like an advisor understanding business goals, not just support issues.
-> You can hold strategic conversations, read between the lines, and unblock users fast.
-> You know how to drive adoption and engagement in complex accounts.
-> Bonus: You ve worked with sales, marketing, or outreach tools and teams.
Why Join Saleshandy:
- High Ownership - Direct impact on company revenue.
- Career Growth - Leadership path as we scale to 10,000+ customers.
- Global Exposure - Work with businesses across the US, Europe & APAC.
- Supportive Culture - Fast-moving team with strong values and zero red tape.
- Perks That Matter - Annual L&D budget, health coverage, paid retreats, flexible remote setup.
Next Steps:
- Apply with your CV + 2-3 lines on how you ve driven revenue in a CS role.
- Short intro call with our CS lead.
- Short take-home task to showcase your thinking.
- Final call to align goals, expectations, and culture fit.
- Offer & onboarding
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success ManagerEmployement Type: Full timeContact Details:
Company: SaleshandyLocation(s): Ahmedabad+ View Contact
Keyskills: Relationship management RED Automation Sales SAAS Focus Outbound sales Customer experience Budgeting Management
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