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Human Resource Business Partner @ Zepto

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 Human Resource Business Partner

Job Description

Role & responsibilities

Job Title: Human Resources Business Partner (HRBP)

Location: Kolkatta (West Bengal)

Department: Human Resources

Reports To: Director Culture Operations


About the Role:

We are seeking a proactive and strategic Human Resources Business Partner (HRBP) to join our

dynamic MH HR team. The HRBP will act as a trusted advisor and partner to business leaders,

driving HR initiatives that align with the companys business objectives. This role requires a deep

understanding of the logistics industry and the ability to manage a diverse workforce in a fast-

paced environment.


Key Responsibilities:

Strategic Partnering: Collaborate closely with leadership and operations teams to

understand business goals and develop HR strategies to support growth, efficiency, and

talent development.

Employee Relations: Provide coaching and guidance to managers on employee relations,

performance management, conflict resolution, and disciplinary actions while ensuring

compliance with company policies and labor laws.

Talent Management: Support recruitment, onboarding, and retention efforts by partnering

with Talent Acquisition and Operations teams to identify critical skill gaps and develop

workforce plans.

Performance Management: Drive the performance appraisal process, support goal

setting, and facilitate continuous feedback mechanisms to improve employee productivity

and engagement.

Organizational Development: Lead initiatives related to employee engagement, culture

building, learning & development, and change management tailored to the logistics

environment.

Compliance & Reporting: Ensure compliance with labor laws, safety regulations, and

internal policies; prepare and analyze HR metrics and reports to inform decision-making.

Compensation & Benefits: Work with compensation teams to review salary structures,

incentives, and benefits programs to ensure market competitiveness and fairness.

HR Projects: Lead or participate in cross-functional HR projects such as HRIS

implementation, diversity & inclusion, or workforce planning.


Qualifications:


Bachelors degree in Human Resources, Business Administration, or related field. MBA or

HR certification (PHR/SPHR, SHRM-CP/SCP) is a plus.

Minimum 5 years of experience as an HR Business Partner, preferably within the logistics,

supply chain, or manufacturing sectors.

Strong knowledge of labor laws, compliance standards, and HR best practices relevant to

the logistics industry.

Excellent interpersonal and communication skills with the ability to influence and build

strong relationships at all levels.

Proven experience in conflict resolution, employee relations, and performance

management.

Data-driven mindset with the ability to analyze HR metrics and translate insights into

actions.

High level of adaptability and problem-solving skills in a fast-paced and operationally

intense environment.

Proficiency in HRIS systems and Microsoft Office Suite.


Preferred Skills:

Experience working with unionized workforce and managing collective bargaining

agreements.

Understanding of safety and regulatory compliance specific to logistics operations.

Project management experience.

Change management expertise.


What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

Dynamic work environment in a growing logistics company

Collaborative and inclusive culture

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Human Resources
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time

Contact Details:

Company: Zepto
Location(s): Kolkata

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Keyskills:   Talent Management Performance Management Strategic Planning Compliance Management HR Strategy Supply Chain Warehouse Management HR Analytics

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