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Healthcare & Clinical Systems Support @ TEKSKILLS

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 Healthcare & Clinical Systems Support

Job Description

Role & responsibilities


  • Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams.
  • Troubleshoot application issues, perform root cause analysis, and ensure resolution within agreed SLAs.
  • Support users (clinical and administrative) with application usage, configurations, and minor enhancements.
  • Coordinate with vendors and technical teams for complex problem resolution.
  • Document solutions, contribute to knowledge base articles, and provide training where needed.
  • Support system updates, patches, and validation activities under IT governance.
  • Ensure compliance with healthcare regulations and data privacy standards.

Desired Knowledge (Hands-on experience with some of the following):


  • Insignia / Intellirad PACS (Picture Archiving and Communication System)
  • IMS Maxims (Electronic Diagnosis Orders & Patient Administration Systems)
  • Magentus RIS (Radiology Information System)
  • Medilogik EMS (Clinical & Cardiology Reporting Solutions)
  • CIMAR (Cloud-based Medical Image Exchange Platform)
  • iQemo (Oncology Treatment Workflow Solution)
  • IEP (Image Exchange Portal)
  • eRS (Electronic Referral System)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Tekskills India
Location(s): Hyderabad

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Keyskills:   Insignia Intellirad PACS Medilogik Magentus IMS Maxims

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TEKSKILLS

Tekskills India is an ISO: 9001 certified CMM Level 3 Company having a global presence in US, UK & India. In INDIA we have offices in Hyderabad, Bangalore, Kolkata, Chennai & Pune. We're a global leader in business and technology services, helping our clients bring the future of work to li...