Community Manager
- Saleshandy
- 1 - 3 years
- Ahmedabad
- 1 month ago
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Job Description
We re looking for a Community Manager who knows how to make conversations happen, keep communities active, and turn users into loyal fans.
At Saleshandy , we re building the cold email platform of the future. We help businesses book more meetings, get more replies, and grow faster without the manual work. Since 2016, we ve grown into a profitable, SaaS company with 65+ team members across India.
Your jobBuild a strong online community that drives conversations, helps customers, and supports our growth.
What you ll do Community Engagement - Build and run strategies to grow and engage the community.
- Manage our Slack and social media communities.
- Keep the community active, helpful, and fun.
- Start conversations, respond quickly, and make sure members feel heard and included.
- Create posts, short videos, and interactive content to engage users.
- Host virtual events, webinars, and community calls.
- Share updates and wins from the community across channels.
- Monitor community questions, issues, and trends
- Share useful insights with product, support, and marketing teams.
- Gather feedback and ideas from members and pass them to relevant teams.
- Collaborate with internal teams to keep messaging consistent.
- Write and enforce clear community guidelines.
- Handle conflicts and resolve issues professionally.
- Identify active members and turn them into product advocates.
- Track key metrics like member growth, engagement, and sentiment.
- Share weekly/monthly reports with clear action points.
- Stay updated on best practices, tools, and community trends.
- Have 1-3 years of experience managing online communities or social media (SaaS experience is a plus).
- Are a clear communicator with strong writing skills.
- Know how to manage conversations and keep communities active.
- Are good at solving problems and keeping discussions respectful.
- Are organized, proactive, and work well without constant supervision.
- Know how to use Slack, LinkedIn, Twitter, analytics tools, and community platforms.
- Growing SaaS company on a path from $2M to $5M ARR.
- Challenging roles with real impact.
- Learn and grow directly with the CMO, founders, and a strong marketing team.
- We use KPIs and OKRs to set and track goals.
- Customer feedback drives decisions.
- We re inspired by companies like Ahrefs, Close, Gong, and 37Signals.
- We focus on building a solid product and a long-term business.
- Community: Slack, Twitter, LinkedIn
- Marketing: Ahrefs, SEMrush, Google Analytics
- Product CRM: Mixpanel, Customer.io, Saleshandy
- Project Management: Basecamp
- Social Media: Publer, Shield
- Annual learning budget for courses, books, and conferences.
- Health insurance.
- Yearly team retreat you help decide where.
Step 1: Send in your resume and portfolio/work samples
Step 2: Interview with Anil (CMO)
Step 3: Short async assignment
Step 4: Final round for cultural fit
Step 5: Offer
Step 2: Interview with Anil (CMO)
Step 3: Short async assignment
Step 4: Final round for cultural fit
Step 5: Offer
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Marketing & CommunicationRole Category: Corporate CommunicationRole: Community ManagementEmployement Type: Full timeContact Details:
Company: SaleshandyLocation(s): Ahmedabad+ View Contact
Keyskills: Health insurance Usage Google Analytics Social media Project management SAAS Focus Budgeting Product support CRM
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